Support
We proactively monitor our network from our Network Operations Center (NOC) to ensure that we catch potential problems before they even happen. Moreover, our skilled engineers make sure that when they do occur, that they are resolved as quickly as possible.
Apart from that, Sirius Support is working to provide you with the fastest and most accurate support. Sirius Phone-Support provides support for technical and account enquiries, 24 hours a day, 7 days a week, including public holidays. If required we also provide on site support and we aim to respond to every support request as quickly as possible, and always within 24 hours. Our normal daytime response times are within 4 hours. We have a custom made ticketing software to monitor customer query, which helps to control the level of quality of our service. With highly trained support personals we give 24/7 support with no exceptions!
Our Support Contact numbers are as follows:
Numbers: 9891843-5, 989863047-8
Extensions: 102, 103, 104